Terms and Conditions
1. Introduction
These Terms and Conditions form a legal agreement between Inky Bet, referred to as “the Casino”, and each registered player, referred to as “the Player”.
By creating an account, depositing funds, claiming a bonus, placing a wager, or using the Casino services, the Player confirms acceptance of these Terms.
Players who do not agree with these Terms must not use the Casino.
2. Eligibility
Players must be at least 18 years old or meet the minimum legal gambling age in their jurisdiction.
It is the Player’s responsibility to confirm that online gambling is legal in their location. Players must not register while self excluded or legally restricted from gambling.
3. Account Registration
Players must provide accurate and current personal information when registering.
Only one account is permitted per Player unless the Casino provides written approval. Duplicate, false, shared, or fraudulently created accounts may be suspended or closed.
Players are responsible for protecting their passwords and account details. Any suspected unauthorised access must be reported immediately.
4. Verification
The Casino may request identity, age, address, payment ownership, or source of funds documents.
Deposits, withdrawals, bonuses, and account access may be restricted until verification is completed.
Failure to provide valid documents may result in delayed withdrawals, account suspension, or closure.
5. Deposits
Deposits must be made using a payment method owned by the registered Player.
Available methods, currencies, limits, fees, and processing times may vary. The Casino is not responsible for delays caused by banks, payment providers, wallet services, or blockchain networks.
Deposited funds may need to be wagered before withdrawal to prevent payment misuse.
6. Bonuses and Promotions
Bonuses, Free Spins, Free Bets, cashback, and other promotions are subject to separate promotional terms.
These may include minimum deposits, wagering requirements, eligible games, maximum bets, expiry periods, country restrictions, and withdrawal limits.
Bonus abuse, duplicate claims, opposite betting, prohibited strategies, or multiple accounts may result in the cancellation of bonuses and related winnings.
Players should read the complete promotion terms before accepting an offer.
7. Wagers and Games
Players must check all wager details before confirming them.
Accepted wagers cannot normally be cancelled. The Casino may cancel or correct wagers affected by technical errors, incorrect odds, software faults, fraud, collusion, bonus abuse, or prohibited activity.
Game outcomes are determined by the Casino system and relevant game provider records.
8. Withdrawals
Withdrawals must be requested through an available payment method registered in the Player’s name.
Before approving a withdrawal, the Casino may require completed verification, payment ownership confirmation, source of funds information, and completion of bonus wagering requirements.
Processing times are estimates. Banks, payment providers, weekends, public holidays, or additional security checks may cause delays.
A withdrawal may be delayed, rejected, or cancelled where the account is unverified, payment details are incorrect, bonus requirements remain incomplete, suspicious activity is identified, or these Terms have been breached.
9. Prohibited Activity
Players must not:
Create multiple accounts
Share or sell an account
Use another person’s payment method
Use bots or automated betting software
Manipulate games or betting markets
Exploit technical errors
Use false identity or location information
Carry out fraud, collusion, or money laundering
The Casino may suspend accounts, cancel transactions, remove winnings, or report suspicious activity where permitted or required by law.
10. Responsible Gambling
Players should gamble only with money they can afford to lose.
The Casino may provide deposit limits, session reminders, cooling off periods, account closure, and self exclusion tools.
A self excluded Player must not create another account or attempt to access the Casino through another person.
11. Account Suspension and Closure
The Casino may suspend or close an account where the Player breaches these Terms, fails verification, commits fraud, abuses promotions, creates duplicate accounts, reverses valid payments, or creates a security risk.
Eligible cash funds may be returned after verification and payment checks. Funds linked to fraud, abuse, or unlawful activity may be withheld where legally permitted.
12. Complaints and Disputes
Players should first submit complaints directly to customer support.
The complaint should include the account details, relevant dates, transaction information, and a clear explanation of the issue.
The Casino will review account records, payment history, game logs, and communications before issuing a decision.
Where the dispute remains unresolved, the Player may contact the applicable licensing authority, independent dispute service, or court where available.
13. Liability
The Casino is not responsible for losses caused by Player decisions, account credential sharing, payment provider delays, device failures, internet interruptions, or circumstances outside its reasonable control.
Nothing in these Terms excludes liability that cannot legally be excluded.
14. Changes to These Terms
The Casino may update these Terms to reflect changes in services, payment procedures, promotions, technology, or legal requirements.
The updated version will be published on the website. Continued use of the Casino after an update means the Player accepts the revised Terms.
15. Contact Us
Questions, complaints, account requests, bonus enquiries, or withdrawal disputes can be sent to the support team.
Support email: support@inkybetcasino.net